Compose message

Compose message is for the message that fits none of the automatic ones: a change the whole production needs to know about, a reminder before opening, information for one group.

It is a one-off send. It attaches to no event and does not repeat.

Choosing the audience

Under Audience you pick one of three: a Group, everyone on a Production, or everyone called to an Event. Then you choose which one.

The list is resolved when you send, not while you write. If someone was added to the production in the meantime, they get the message too.

Subject and message

Subject and Message are both required. Recipients see who the message came from, so there is no need to sign it in the text.

Once it has gone, you are told how many people actually received it, and which audience that was.

When someone has email turned off

People can switch off email notifications for themselves. They are skipped here, and the number you get back is who was actually reached — not how many were on the list.

Override is for what cannot wait

Override recipient preferences forces the message through to everyone, including people who have opted out. It exists for critical operational messages. Used for ordinary information, people stop trusting that a notification they turned off is really off.